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Yes. The Address Book stores engagement history, notes, booking activity, and other interactions, giving your team a complete view of each business relationship.

Yes. The Address Book allows you to categorise and track contacts through different stages of your commercial pipeline.

For example, contacts can be managed as leads, prospects, quoted opportunities, active bookers, or repeat bookers. This provides visibility into where each contact sits within your commercial process and helps teams prioritise follow-up activities.

Yes. Team members with the appropriate permissions can add internal notes, record conversations, and create follow-up reminders for contacts.

This helps ensure important information is captured, opportunities are not missed, and team members can continue conversations even when ownership changes between staff members.

Yes. The Address Book functions as a commercial CRM designed specifically for venue operators, shopping centres, and property groups.

It allows teams to manage business contacts, track opportunities, organise communications, monitor engagement, and maintain a complete history of interactions with potential and existing bookers.

The Address Book helps venue teams identify previous bookers, monitor engagement activity, and track follow-up opportunities.

By maintaining a complete record of interactions and booking history, teams can proactively reconnect with businesses, nurture relationships, and encourage repeat bookings across their venues. This helps turn one-off bookings into long-term commercial relationships.

The Address Book CRM helps venue teams manage and track relationships with businesses, leads, prospects, and bookers in one central location.

It provides a structured way to store contact information, track engagement history, monitor booking activity, record notes, and identify future booking opportunities. This helps teams build stronger relationships and improve commercial outcomes over time.